Naïve about leave

Since my maternity leave has officially started, I am indulging in some TV catch-up, and today that included watching the season finale of American Idol. I got a little confused as the line-up made me think I was stuck somewhere between the ages of 10 and 16 – every act conjured up childhood memories*.

This being the first day of my maternity leave, it has been spent milling about for the most part. In Norway, maternity leave starts 3 weeks prior to your expected due date. Parents have the choice of taking either 46 weeks at 100% of pre-leave salary or 56 weeks at 80% salary. You can read more about maternity leave benefits in Norway here.

Daddies aren’t left out either. As of July 1, 2009, men can take up to 10 weeks in paternal leave permission (this comes out of the 46 or 56 total week allotment).  Dad even gets an additional two paid weeks of omsorgspermisjon to help mom get back on her feet immediately after birth. Basically, fathers in Norway get more fully paid maternity leave than mothers in the US or UK. You can read a little more about paternity leave in Norway here.

Why is the leave allowance so long here in Norway and so comparatively short in other places? On the one hand, it would be super to say it is because of the value placed on the family unit in countries like Norway. Unfortunately, that would be both naïve and incorrect. Have a look at this map:

The maroon area represents countries with at least 18 weeks of paid maternity leave.

What do the majority of those countries have in common?

If you guessed that their politics were historically rooted in either socialist or communist** regimes, you’d be right.

But even more fundamental than this histo-political information is why it matters. In a nutshell, birth rates tend to decline over time in strong communist or socialist regimes. When birth rates decline, there are less people to pay tax into the communal pot that will then be returned to the population in the form of social benefits. Basically, if there aren’t any new taxpayers being born, the whole system will collapse.

So countries like Norway recognized this negative birth rate*** and had to come up with a plan to get people back in the bedroom to produce the next generation of taxpayers. Ask any Norwegian who has adult children and they will scoff at how long parental leave is now – it wasn’t always that way. Ask someone with older children and they, too, can remember their own leave even in the last decade not being as long as current mandates. But to get people to have more kids, the government provides extra incentives such as longer parental leave rates, subsidized barnehage (day care), child benefit payments, and extra financial support if you are a single parent.

Does this level of social benefit for procreation’s sake leave recipients with a sense of disproportionate entitlement when it comes to other benefits? Kanskje. But that’s for another post.  I have to go see who won American Idol.  Not to worry, though – I have 46 weeks to ponder this.
_______________________________________________________
* Shout out to Hall & Oates for representin’… they were my first concert and Daryl was my first crush – other than Johan from the Smurfs, but I guess he technically didn’t count since he was animated.
** Notice I said communist OR socialist . They are not the same thing, folks, despite silly propaganda that will try to convince you otherwise.
*** A negative birth rate means that more people are dying than are being born.

We're number one! ...or are we?

All my Norway Facebook friends are posting, reposting and cross-posting. Big news in these parts, the UN has announced Norway is the best country in which to live.

Husband originally called to tell me this. What I thought he said was "Hey! Norway is now the best place to live. The UN posted a poll on Facebook!" He let me rant on about shoddy data collection methods for a wee while before he corrected me. What he actually said was "I posted it on Facebook!" I really should listen to Husband a little better.

In any event, just because the results weren't collected by a Facebook poll, as a student of statistics and research methods, I still do think it's worth considering the methodology of the poll. I'm not here to comment so much on the results of the survey, but rather to really understand how Norway got to number one.

The Human Development Index (HDI) provides "a broadened prism for viewing human progress and the complex relationship between income and well-being." However, there are some important limitations of the index, namely that it does not include any factors related to gender or income equality, political freedom, or human rights (of course some clever souls have created separate indices for those).

It's worth noting that this is not actually news. Norway has held the number one spot every year since the HDI was initiated in 1980 (see page 167 of the full report*). It's also worth noting that Norway did not win the top spot by a landslide. Norway's 2009 HDI was 0.971, whereas the number 2 and 3 spots were taken by Australia and Iceland with scores of 0.970 and 0.969 respectively.

The methodology of the HDI has also changed. The report authors mention this on page 170, noting that "The human development index values in this table were calculated using a consistent methodology and data series. They are not strictly comparable with those published in earlier Human Development Reports." If it's consistent, then it should also be comparable. A fundamental measure of 'good' research is that it is reliable, which means that the same tests can be repeated using the same instruments. To change these instruments mid-stream calls into question the statistical constructs and comparability of the annual reports.

One of the reasons the underlying tests that comprise the HDI have changed is because the focus of the report has shifted. As of 2009, the report focuses on migration and opportunities available to immigrants in more developed countries. So the report is not necessarily measuring the best place to live, but rather the best place in which to live if you are in one of the less-developed countries looking for a new home that will afford you a longer life expectancy, easier access to education, and more economic opportunity. The HDI is not a measure of where you can find the best healthcare, school systems, and jobs (assuming these are measures of a good place in which to reside). It's more a measure of how to find better versions of those things based on where you originally come from.

So is Norway really the best place to live? Perhaps. But UN statisticians can't decide that - it's up to each of us to find our own best place. And you probably don't even need statistics to do it.

___________________________________________________________

* I refer to the full 2009 Human Development Report when mentioning page numbers. You can check out the full report here.

Janteloven

I learned a new word this week: tilbakemelding. It means “feedback”. Feedback is something I’ve been exposed to for many years, from having a supervisor red-line a research thesis to receiving criticism on my teaching style*. I roll with it, because I truly believe that criticism makes you better**.

I, like many other lecturers, use feedback as a teaching tool. I have recently been tasked with preparing a group of students for an upcoming international competition conducted in English, and I decided to use a 'trial by fire' method to whip them into shape as I didn't have much time.

I made them each stand up and give a presentation about whatever struck my fancy, and then I gave them feedback on it – I pointed out the good and the bad. But to help them gel as a team, I also asked the students to give feedback to each other. I’ve used this technique before when teaching in the US and the UK with great success. I should’ve known better in Norway.

Student 1 stands up and gives an adequate presentation. After giving him some pointers, I opened up the floor to the other students. No one budged***. So I gently nudged another student to offer some thoughts. This is how the conversation went:

Me: “Student 2, how did you think that presentation went?"
Student 2: “It was okay.”
Me: “Could you expand on that? What did you like?”
Student 2: “I like that he spoke so slowly. It made it easy to follow.”
Me: “Great! And were there any areas for improvement?”
Student 2: “Yeah, I thought he spoke too slowly. It made it hard to follow.”

And herein lies the problem with asking a Norwegian to give feedback. It’s not that they don’t have any constructive thoughts to offer, but it is very culturally uncomfortable to be seen to criticize another person. This means that there is rarely a harsh word said, but, likewise, there is rarely strong praise given.

After one of my very first lectures in Norway, one Norsk gentlemen approached me and said, “Thank you for the class. It was okay.” I was devastated. “Okay” in my book means barely adequate or could have been (markedly) better. I tried to take it on the chin and wandered back to my office feeling a bit dejected.

A few months later after another lecture, the scenario repeated itself. But this time, after receiving the ‘okay stamp of mediocrity', I decided to push it. Again, I want to do the best job I can for my students, so if there was an issue, I wanted to know about it so I could address it.

“You say you feel it was okay. What could I have done to make it better?” I asked. He looked at me, puzzled. He then explained to me that, when a Norwegian says something is ‘okay’, that’s likely the American equivalent of doing a handstand. Very understated, these Norwegians. He went on to tell me that to get told something is ‘okay’ may well be one of the nicest compliments to get from a Norwegian. This did not compute for me.

And then I discovered janteloven (Jante Law). Janteloven is a set of loose guidelines dictating proper behavior in Norwegian**** culture. According to Wikipedia, janteloven is made of up ten points:

1. Don't think that you are special.
2. Don't think that you are of the same standing as us.
3. Don't think that you are smarter than us.
4. Don't fancy yourself as being better than us.
5. Don't think that you know more than us.
6. Don't think that you are more important than us.
7. Don't think that you are good at anything.
8. Don't laugh at us.
9. Don't think that anyone of us cares about you.
10. Don't think that you can teach us anything.

If that isn’t a testament to an ‘us and them’ culture, I just don’t know what is. I’m not saying it’s bad (or good), just different. I was raised in a way that was almost completely opposite to these teachings, hence why I probably have little cultural clashes about things like tilbakemelding. It also explains why the praise is muted and the criticism softened.

I can’t totally get on board with janteloven, I must say. I think there’s value in humility, but I also think there’s equal value in self-confidence and knowing your abilities. I would rather see balance than extremes.
__________________________________________________________
* These ‘criticisms’ are usually masked as ‘teaching evaluations’, but students never say the nice things. It’s only the angry ones who seem to take the time to fill them out.
** That’s kind of a lie. I think criticism with the right intent makes you better. Just slagging someone off for no reason is not productive and it just makes you look like a meanie.
*** What this actually means is that everyone suddenly became very interested in a tiny speck on their desk and stared intently at it. People, please don’t think that by not making eye contact with me that I can’t see you. I know you don’t want to be called on. Which is exactly why I will call on you first.
**** And Danish, Finnish, and Swedish culture as well.

Me being me

This week has gone quickly and has left me a little knackered. After an eating, sleeping, and TV-watching weekend in Paris, I was thrust headlong back into the grind as I faced three presentations this week. They were all in some way about international human resource management and culture.

At the second presentation, made to a group of recent university graduates working in the oil industry, I spent an hour describing different academic constructs related to culture and discussed how to avoid pitfalls and conflict solely based on differing cultural expectations. I’ve given this talk (what feels like) a zillion times, and I breezed through, peppering the dialogue with examples of cultural gaffes I myself have made*.

After I finished talking, I opened up the floor for questions. In some ways I don’t know why I go through this exercise as there is rarely a question to be had** and I end up standing at the front, silently and desperately pleading for someone else to open their mouth.

And one recent graduate did just that – opened his mouth, I mean. I hadn’t anticipated that my explanation of my own cultural gaffes would actually deny me some credibility as a cultural “expert”***. He asked:

“If you know so much about culture, why do you make mistakes with it yourself?”

Good question, kid.

At the time I breezed off an answer I thought would satisfy the herd, but the question stuck with me. Why do I make the very mistakes I advise others how to avoid?

I think it comes down to emotion. Even if you know the ‘right’ answer or the ‘correct’ behavior in a given situation, when you are feeling stressed or defensive or sensitive, you revert to your core. And often my cultural core is diametrically opposed to the situation with which I am dealing.

So even though I know that raising my voice to a Norwegian will get me nowhere, when I am being told that my visa will take four months and not the promised four weeks to process, I revert to type. I become that stereotypical aggressive American. Even though I know that conflict is not resolved through hard negotiation tactics in Norway, I still use ultimatums as a bargaining chip. This strategy rarely works, but I can’t seem to help myself.

I can’t seem to help myself because, no matter how many layers of other cultures I wrap myself in, at my core, I am what I am and what I always was and what I likely will continue to be.

I think this realization is in some way freeing as I am allowing myself to make the mistakes I know I shouldn’t. But to be any other way wouldn’t be me being me. So I will keep telling others how to avoid cultural conflict, and I will do a pretty good job at avoiding it myself in most cases. But when I slip up, I will permit myself to be wrong and know that it’s okay.

It’s just me being me.
___________________________________________________________
* One of the most important lessons I learned when talking about anything that could be perceived as uncomfortable is that you are safer making fun of yourself and having a group laugh at your own expense than you ever will be trying to use veiled humor directed at the audience. I learned this lesson only after managing to insult about 150 Norwegians with what I thought was a funny anecdote about the perceptions of Norwegians by foreigners. Let’s just say 150 sharp intakes of breath and about as many dirty looks later, I resolved never to make the same mistake again.
** My own take on this is not that there are not questions, but that a Norwegian, no matter how beautiful their spoken English, feels awkward speaking English in front of their fellow countrymen. I sympathize with this as I know the level of panic if I even have to utter one sentence på norsk into a microphone, so I just appreciate it and move on. I still do hold out hope that one brave soul might ask away.
*** I put “expert” in quotes as I am really an expert in nothing but the preparation of Tex-Mex food and celebrity trivia.

23 minutes

So an American drives into a tunnel...

No, this isn’t the start of a bad joke, but rather an experience I had just this week. I left work at 4pm on Tuesday forgetting it was the start of Norwegian ‘rush hour’.

The four o’clock hour used to signal that the afternoon part of my workday was halfway over (I worked a lot, what can I say?), but in Norway it signals the revving of the engines for the journey home. It still feels like I am cheating someone if I leave at 4, but when in Rome and all that.

I live 3.2 kilometers from my office (yes, exactly - I tracked it), so it normally takes me less than ten minutes to jet between the two locations. But Tuesday… oh, Tuesday. On Tuesday, I lost 23 minutes (yes, I tracked that, too) of my life that I shall never get back.

I entered the aforementioned tunnel, which is just over a kilometer long, and realized immediately I had made a grave mistake. There is normally a bit of a back up, but as I was one car length in, it became apparent that there was something wrong. I sat in the same position for about 2 minutes, edged forward a car length, another two minutes… lather, rinse, repeat.

After about ten minutes of tunnel crawling, my seatbelt began to feel a little tighter, my forehead started to throb, my chest tighten. I swerved my head every which way to see what was holding up the line (I even tried to lean out of my sunroof, much to the amusement of nearby tailgaters and much to my shame in the recollection).

What was blocking the way?

How long would it take to get through?

Why was no one moving?

Why didn't I go to the bathroom before I left work?

Now I am not a laid-back person even at the best of times. But the gripping ambiguity of the situation was sending me over the edge quickly*. So why was this 23-minute experience so fraught with anxiety?

Dutch researcher and all around culture guru Geert Hofstede says that there are five dimensions to culture, with one being the concept of uncertainty avoidance. Hofstede describes uncertainty avoidance as the ability to handle vagueness and ambiguity and ultimately reflects an individual’s quest for Truth (with a capital T). My quest for Truth that day was really just to know how many minutes I was going to have to sit in my car before the sweet, sweet respite of gray daylight emerged from the other end.

According to Hofstede’s research, Americans tend to have a high tolerance for uncertainty and do not need to know the ‘what comes next’ in every situation in order to feel comfortable and secure. Clearly Hofstede did not ask me about this predilection. Norwegians also fall into this same category, meaning they do not believe in one ‘best way’ of finding Truth. Because I didn’t personally identify with either of those situations, I did a little digging to see with which country I was most closely aligned when it comes to uncertainty avoidance.

It would appear I share a philosophical kinship on this topic with China.

Who knew?

The bottom line is that I have learned my lesson and will no longer leave the office at the same time as every other Stavanger Sentrum employee. I will no longer enter a tunnel when I can see it is already backed up. And if I do enter said tunnel, I will not have a flat out panic attack if I don’t move along quicker than 3 kilometers an hour. Instead, I will think about Hofstede and the fact that a billion other Chinese people would likely be panic attacking right along with me. Even if it is 23 minutes I will never get back, it’s not the end of the world either.
___________________________________________________________
* I realize this makes me sound like a crazy person, but I promised to always tell the truth in this blog. And the truth is, I am a crazy person. I just usually do a better job of hiding it.

Death and taxes

Only two things are certain in life... there’s little we can do about the first but wait, but for the second… well, there’s little we can do there either.

A common complaint of expatriates living in Norway is the notion that income taxes are sky high. This is true, compared to say, Qatar, where there are no personal income taxes (PIT), or Paraguay, where PIT maxes out at 10%. But is Norway really much higher than other countries? Some nifty little wizards at KPMG have compiled a report addressing just that.

According to the 2009 Individual Income Tax and Social Security Rate Survey, Norway has a PIT rate* of 40%, the UK 40%, and the US 35%**. However, these are not the highest PIT rates. Denmark has a PIT rate of 62.3%, Sweden 56.7%***, Netherlands 52%, and Austria, Belgium, and Japan 50%. But that’s only part of the story.

When you consider a combination of the highest tax rates based both on personal income tax and social security tax, the highest-taxed locations might surprise you (well, it did me, but I am easily surprised). KPMG found that “When taking both the personal income tax rate and social security rates into account for employees earning 100,000USD, the countries with the highest rates were Slovenia (54.9 percent), Croatia (53.5 percent) and Hungary (48.1 percent).”

In fact, if you consider both PIT and social security tax, on 100,000USD of gross income, one would pay 32.9% in Norway and 25.3% in the US. While a difference of more than 7% might seem quite large, it is worth noting that I am getting a lot for that 7.6% differential in Norway. I am pretty sure that difference is worth inexpensive-to-free health care, subsidized-to-free childcare and schooling, and even a gratis university education from a public institution (how I wish I would have had this kind of benefit before Sallie Mae and I met).

There’s really nothing witty or clever to joke about regarding tax rates so I won’t bother trying (although please feel free to comment if you do have some humor to share about this). However, it’s good to know that I am not being gouged by the Norsk tax system quite as badly as I thought I was. Cheers, Norge!
_________________________________________________________
For some reason a discussion of taxes requires a lot of footnotes. Of course it does.
* Note that this is the highest tax rate in countries with graduated tax systems.
** This is the federal tax rate only and does not take into account state income taxes.
***The PIT rates for Denmark and Sweden include a social security component as this is rolled into the PIT rate. They get a lot of free stuff for their tax dollars so don't feel too sorry for them.

Kan du snakke norsk?

I've been a bit slack on the blogging for the last week, partly due to my lack of Nyquil and persistent illness (the hacking cough is starting to...umm... hack off those around me now). The main reason I've been lax, however, is because I have returned to work after the summer sabbatical. I am a professor at a business school, and, while the money is not great and the glamour even less so, it affords me summers off, which is worth more than a salary offers.*

This week marked the return of the students, and it meant this chick had to get back to work. It's a tough job sometimes as I feel I am quite low-brow most of the time, based solely on my love for tabloid newspapers and crappy gossip sites. I have had to get back into the swing of things and 'academic' myself up again. See you next summer, Perez Hilton!

Part of the back-to-school process involves meetings. Lots and lots of meetings. Usually by October I have reverted to my usual policy regarding meetings, which is to avoid whenever possible. But in my start-of-term exuberance, I try to show up for the biggies to be a team player. This week I have spent at least ten hours in meetings. That alone would normally be enough to make me tear my hair out, but added into the mix are the fact these meetings are all in Norwegian.

This would seem an obvious thing since I am, after all, in Norway.

But I have whiplash from transitioning from English to Norwegian, and have been ingesting headache tablets at an alarming rate as a result. Let me lay it on the table - I am rubbish with Norwegian. For the first year and a half I lived here, I avoided learning any Norwegian at all. It's so easy to do as 95% of Norwegians speak English beautifully. But when I took my new job, I felt a large chasm between me and the rest of the staff due to my self-imposed language barrier.

Don't get me wrong - everyone was and is so kind to me, always offering to translate the important things or help me when I look confused (which is more often than not). But I felt I was an outsider since there always had to be a break in the meeting for Boss to ask if I understood. I didn't want to be singled out and I didn't want to create any additional work for others, so I resolved to learn some Norsk.

I first signed up for a Norwegian course at a local learning center. It met for 3 hours one night a week. I made it through the first 45 minutes of session one and left, never to return. The problem was really ego. Those who teach are usually the worst at being taught.** So the following week I hired a private tutor and spent the next six months taking lessons twice a week.

Because it was one-on-one, I dictated what I wanted to learn. I spent hours with Tutor translating work emails, academic articles, and textbooks. The result is that I have a fairly large vocabulary of management-related words, but I have absolutely no idea how to string them into a sentence, as mundane things like grammar and tense bored me.

This means I can follow a meeting by picking up keywords and context, but I would be hard pressed to muster up much more conversation than a four year old Norwegian child (and that might even be over-estimating my abilities a bit). It also means that I am always five minutes behind and 50% off topic when in meetings as I take far too long translating things in my head.

Recently the Norwegian Directorate of Integration and Diversity (IMDi) published a study detailing integration results for foreigners living in Norway. In this report, they note that "Numerous studies... document the need for better Norwegian language skills among many immigrants who have been resident in Norway for some years. (p.19)"

I'm not surprised. I am pretty certain I am one of those immigrants they're talking about. In my own work as a cultural researcher and academic, whenever I speak about cultural integration in a business context, I always emphasize the importance of learning the local language, even if your own language is widely spoken. It's about understanding nuance and meaning and removing barriers to relationships. I am embarrassed to say I have not sufficiently done that.

This all boils down to the fact that I've got to sort it out and suck it up and find myself a classroom to sullenly skulk in to so I can learn properly. It won't be fun, nor easy, but I have to practice what I preach. Jeg må prøve, you know.
___________________________________________________________
* I stand by this statement. I have worked for a lot more money and gained an ulcer, so working for less money but more freedom reaps its own rewards in my book. I certainly spend less on antacids and therapy now.
** I just didn't think smacking on the CD that came with the textbook and playing it for 20 minutes straight was a teaching technique with which I could get on board. I'm fussy like that.